Dear community members,
Our consumer service call centres have received calls from concerned community members, who have questions regarding in-person community meetings and about physical community events.
Our main appeal to all communities in affected COVID-19 regions: Please do not meet in person!
We want to clarify that there’s no requirement of physical / face-to-face meetings in the community from the LEGO Group. It’s not a requirement to stay recognised and though we don’t wish to tell you how you should run your communities (you're the experts), we encourage that if recognised communities have their own guidelines to meet in person, to lift this requirement with immediate effect if your country is affected by the COVID-19 virus and to first and foremost follow your government and health authorities guidelines.
Further we also want to highlight there’s no requirements to recognised communities to host physical events in order to stay recognised. This requirement was lifted in January 2018.
We know that a lot of communities around the globe have already cancelled or postponed their events. We encourage that if your region is affected by the Corona virus to please cancel or postpone your physical event.
We hope that the situation will inspire to some alternative community meetings – for example meeting online (please feel free to share below how your community has found alternative possibilities for group meetings – your ideas can help other communities)
We hope this sheds some light about our stance in this special situation.
Please feel free to share this post!
Stay safe and healthy.