[Community Manager Weekly] Is it me again already? #cycledisrupted

So I guess that I am back for another round of this!

I promise that next Friday it won't be me doing this - last week I ended up doing it as we agreed the Community Manager Weekly the day before or so and someone had to step in and that was me.And even though I made the schedule/calendar I, conveniently, forgot that I was already scheduled for this Friday.

No worries, I got plenty on my mind to share with you. 

The past week has been about e-mails, as any week, but also about some very interesting topics. We've managed to get a good start on the new and upcoming LAN platform and it has been very exiting. Sadly I cannot share details with you just yet, but rest assured that it will be, as I see it, a massive improvement with several of the functions that you've all been very vocal about the past couple of years on this platform.

I've also compiled the LBR Fan Pick survey data and shipped it all to Kevin so he can sort and continue the dialogue with LBR. A big thank you to those of you who took the time to collect feedback from your community and pass it on to us through the survey link. Can't wait to see how much and which parts will end up on LBR Pick A Brick Walls around NA and hopefully the rest of the world as well.

Also several shipments of various LEGO items have arrived at my desk. We've secured a (small) shipment of various LEGO Batman the Movie items - the Kiss Kiss Tuxedo Batman keychain and Batman + Bat Signal are among them as well as some supersweet Star Wars droids. Can't wait to put them good use towards the community. It's nice that we are sometimes included on the orderlists of these things, though it is more difficult than you'd imagine to get our hands on such "merchandise". It is normally forecasted, produced and shipped directly to the markets.

Also I've been trying to keep up with the massive load of Review Reports from the Recognized LEGO Fan Media coming in. It is amazing how many superawesome reviews and articles that get produced and published every week - we clearly need a spot in the new LAN where they can be shared from the Recognized LEGO Fan Media towards the rest of the ambassadors so they can bring it back to their members and miss out on as little as possible. I try to share through my "official profile" on Facebook, but there is soo much to keep track of and only a fixed amount of hours in a day, so I have to prioritize and that often means "no time for sharing". So everyone out there, make sure you bookmark and subscribe to all the amazing Recognized LEGO Fan Media sites - they are FANTASTIC!

It's Friday the 20th which means a weekend is coming fast and I look forward to being with my family since I missed out on that with last weekend's hike in the Danish "outback" - which was great, but still not the same as being with your wife and children. Also today is the launch date for Aether Revolt and I really really "need" to get me a display box that I can spend the evening sorting and enjoying.

First thing on my calendar for next week is to get the "Review Report Overview" out to the Recognized LEGO Fan Media (RLFM) as promised. There is now a lot of data and to ease the process of keeping track of what's been reported and not, I promised the RLFM that I would be sending out reports with overviews of the reviews they've reported. So a list will go out for each RLFM showing which they have reported and which they have not reported yet.

Next up is the update of your customer id with our department. So hopefully end of next week, I will have an new and updated version of the Customer ID suvery ready for you to fill out. If you do have a customer id already, make sure to check the data you have and prepare new information if you need to change the person responsible for making payments on behalf of your community. If you do not have a customer id at this point, then the survey will provide you with an option to create on by giving us the needed information - name, address, phone number, e-mail, VAT number (if applicable) and preferred currency (EUR, DKK or USD are available).

Have a great weekend, happy building and see you all next week.

/kim