Dear AFOL Community,
Another year is coming to an end and as usual we're making adjustments to our Support Programs. Through 2018 we, the Community Team, have been looking for pain points within the current programs and opportunities to streamline the future support offerings all while staying compliant with different legal requirements around the world.
This year we've made some drastic changes which should reduce the stress and workload on the Ambassadors representing the Recognized Communities. We're merging a few programs for simplicity and we're strengthening our offerings for the Online Communities and Fan Media compared to the support offered in 2018.
After much work, the programs for 2019 have been finalized and announced to the Ambassadors of the Recognized Communities.
Since the announcement on November 19th, we have had more than 200 comments, questions and answers on the new Support Programs. So Your Ambassador is more than ready for the questions you may have. Check in with your Community and your Ambassador to learn exactly what this means for you and your Community for 2019.
Your Ambassador can bring back any comments and questions to the LEGO Ambassador Network as feedback or to get an answer.
On behalf of AFOL Engagement
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