• 1st Pop-Up LEGO Brand Store is open now!


    Jordan Paxton

    Today at 1:30 pm the first Holiday LEGO Pop-Up Store opened in Manchester, Connecticut!

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    Starting today the LEGO Group will be testing a new shopping experience for our consumers by bringing temporary LEGO Brand stores to additional markets. While this initiative is being tested in just six US markets this year, the LEGO Retail team is very excited to see if this business model can grow to support additional markets in following years.

    LEGO Retail has shared some preliminary design images for these six stores as well as insights on the two new concepts they will be testing. The stores will not be set up in the same manner as any of the existing LEGO Brand stores. Half of the stores will have their products sorted by age and the other half will sort their products by price. This will allow our insights team to test concepts that have been shared in focus groups to determine best practices.

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    Each Pop-Up store will feature a play area, interactive play stations, and displays. The stores with products separated by age will feature four key sections 1+, 5+, 7+ and 10+ while the stores separating products by price have sections for Under $20, Under $30, Under $50, Under $100 and Big Builds.

    Every Pop-Up store will also be 100% unique is shape as these stores are each filling a empty store within a mall and have not been restructured. Among the changes are that stores will be carpeted while others tiled and some will have multiple LEGO statues and some just one.

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    A few noteworthy items are how detailed the LEGO Retail designers are in making these Pop-Up stores an experience rather than a store. For those kids with a eye for detail, they will notice the trademark red 2x4 LEGO brick dropped in cracking the floor, just like the store dropped into their mall. They will also see a countdown calendar till the store disappears.

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    Whats the difference between a Pop-Up store and a typical LEGO Brand store?

    • Yes, you will be able to earn and redeem LEGO VIP points at Pop-Up stores.
    • There is not a Pick-a-Brick wall or Build-a-Mini station.
    • There are no LEGO Brand store Passport stamps available at Pop-Up stores.
    • There will not be monthly minibuild activities or other in store events.
    • The product prices will be the same at LEGO Brand and Pop-Up stores including any sales.
    • Pop-Up stores will try to offer the same gift with purchase promotions.
    • Pop-Up stores will have new employees but also at least one experienced employee from a local LEGO Brand store.

    Why is there a new for Pop-Up stores?

    While many LEGO fans live near a LEGO store there are more kids in the world that have never even seen a LEGO branded store or had the chance to experience the joy that comes from stepping inside. Some kids received a portion of this joy from visiting their local Toys R Us and without that option any longer this will allow more kids, and adults, the opportunity to get the true LEGO experience. While many families will be surprised to be walking through the mall and all of sudden see a LEGO store a few kids close to these six locations could even be getting their first piece of LEGO mail inviting them to come visit.

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    What does the future hold for Pop-Up stores?

    There are some malls and markets that are unlikely to get a LEGO Brand retail store due to size of market and other factors. If this pilot program is successful our LEGO Retail team will have options. These six Pop-Up stores are located in areas with existing LEGO Brand stores in order to leverage experienced personel and distribution routes. This initiative has happened very quick and with the learnings gathered this holiday season their can be a case made to have increased Pop-Up stores in significantly more markets. It is unlikely to be on the scale of such stores as Halloween Spirit, but this will provide a conversation starter.

     

    What can you do?

    The LEGO Retail team wants feedback! It is likely that the most common request will be to do more markets or more likely a market closer to the person making the request. The team is looking for more constructive feedback though.

    Over the next few months try to visit a Pop-Up store. Talk to the staff, help a grandparent, find a new AFOL to invite to your next meeting, determine if you like the age/price product separation, post a picture on social media and have fun!

    In January, the LEGO Retail team will want your feedback, but until then let us know your experience below!

     

    Official Opening Dates:

    September 28, 2018:

    The Shoppes at Buckland Hills – 194 Buckland Hills Drive Manchester, CT (soft opening today)

     

    October 5, 2018

    Mall at Columbia – 10300 Little Patuxent Pkwy. Columbia, MD

    Woodbridge Center – 250 Woodbridge Center Drive Woodbridge, NJ

    Smith Haven Mall – 313 Smith Haven Mall Lake Grove, NY

    Perimeter Mall – 4400 Ashford Dunwoody Road Atlanta, GA

    Galleria at Tyler – 1299 Tyler Street Riverside, CA

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    Click here to find a LEGO Store or Holiday LEGO Pop-Up store near you.

     

    For more behind the scenes stories, remember to follow the blog by clicking the "Follow" button on the Blog main page.

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    I am excited to have another LEGO presence so close to my home (35 minutes away). I know this may not end up being a full blown LBR store but the thought of having another one is tantalizing.

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    16 hours ago, Monterrosa18 said:

    Anything in davie Florida!???

    While there isn’t a Pop-Up Store near you, currently their are two stores within 10 miles of Davie, Fl. There is one in Sawgrass Mills and Aventura Mall. You can Click here for their addresses and store hours. 

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    Cool concept. Since Toys’R’Us has closed its doors, it’s tough to find sets and other LEGO necessities. Wish there was a store in Jacksonville, Fl. A market that is very ripe for a Lego Store. There is the St Johns Town Center that is the major retail hub serving over 1.5 million citizens in the metro market. Please consider. Nearest LEGO store is 2.5 hours away. 

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    I had the opportunity to visit the Manchester, CT store today as I was in town for work.  Here's my feedback...

    Please keep in mind that these are my first impressions.  I'm actually a big proponent of experimentation, so props to the LBR team for trying this!

    • The price zones are oddly shaped polygons taped on the floor so it was a little awkward at first figuring out what shelves were part of which zone.  For example, one zone has shelves on both sides (so if you are facing a shelf, the shelves behind you are in the same zone), but another zone had "best sellers" or something like that on one side that didn't match the zone on the other side.  The largest zone seemed to be the "big builds", which was well stocked, but seemed like a disproportionate amount of shelf space in the small store (maybe 20%?).  I was thinking that the big builds should either be in the back, or maybe on the top shelves ringing the store.  The proliferation of big sets is awesome for fans, but I'm thinking that typical pop-up customer is looking for casual gifts.
    • Maybe its years of visiting LBR, but the arrangement of sets within a zone seemed unorganized.  I get the concept of price zones, but within the zones I felt like I wanted to start rearranging the boxes to put same theme sets together. :)
    • With the premise of a "workshop" I was expecting the activity zone to be the central focus of the store, but the play area felt like it was stuck in the back corner.   From a retail management perspective, its odd to have almost no product in constant field of vision for the kids that are playing.   They are building, but looking at basically a blank wall.  Also mom or dad might not want to browse the whole store because kids would be out of their line of sight due to the layout.
    • This store has a life-size clone trooper model.  But based on a quirk of the design, its kind of looking at the back of the store.  It appeared to be on a rolling platform, so maybe roll it out into the entryway during business hours to draw more kids into the store.
    • And I know its nit-picking, but the store wasn't listed on the mall directory.  There may be limitations since its a limited duration lease, but maybe the mall would allow stanchion signage near the main entrances.  Not being a local to this mall, I had to walk around until I saw it.

    Overall, I like the concept of price zones, especially for holiday shoppers with limited time.  I think some organization of the themes within each zone would help aesthetically.  Even if its just boy/girl focus with the assumption that a casual shopper has a person in mind they are buying for.

    Good luck this holiday season!

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    Edited by Jason Petrasich | OCLUG
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    Great article @Brian Wygand (I LUG NY)! The Pop-Up Workshops look like a great way to bring LEGO into a community that otherwise may not have access to a LEGO Store. We get a couple of different seasonal pop-up stores at our local mall and a LEGO Pop-Up Workshop would be incredibly popular! I like the idea of organizing by age versus price point. Though I can see how organizing by price point would be efficient for holiday shoppers. However I think folks tend to shop for a specific child so organizing by age first and then by price point within age groups would be helpful. The store looks great and very inviting!

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